AGICAP 2021
Pay your supplier
Brief
Automate the management and payment of supplier invoices. Manage your suppliers as closely as possible to your cashflow.
My role
As a designer, my responsibility was to gain insights into the needs and challenges faced by our users through UX research.
I then translated these findings into design solutions, starting from initial sketches to creating high-fidelity mockups ready for implementation.
Additionally, I led the effort to establish a new design system library for our latest product line, built on the foundation of our established Agicap design system.
Team
Etienne Desbrières - Lead Product Manager
Robin Leos - Lead Developer
Challenge
is a BtoB software designed to help financial players manage their cashflow forecasts (raised 100M).
In order to further help our users we undertook to build a new service designed to optimize the accounts payable department: Agicap Payment.
We firstly had to verify our users needs and interests and then launch a first Minimum Viable Product.
User research
Learnings
User interview learnings:
1. Various payment methods → time-consuming.
2. Supplier payments are mostly made by direct debit (70%) → automatization has a real impact.
3. A lot of payments are made late but not in advance → scheduling a payment is very useful.
Prototypes
I was responsible for creating user flows and collaborating with product managers to align our vision.
I then used Agicap's design system to create mock-ups and prototypes on Figma, which were tested with real users to evaluate the effectiveness of our MVP.
Through these tests, I ensured that we were delivering value to users and made necessary adjustments to our product design.
MVP
Based on our user tests, we were able to decide what would be into the MVP or not, to bring the minimum value possible towards our users.
• Send expected operations from Agicap cashflow forecast directly to payments.
• Schedule payment in order to save time.
• Select bulk payments
Partnership with Swan
To ensure a seamless payment experience for our users, we sought a collaborative partner who could provide an integrated payment solution. After careful consideration, we partnered with Swan, as it offered a highly flexible nocode service that allowed us to easily integrate their payment solution into our platform.
Prior to integration, we first implemented the necessary KYC and KYB processes for account creation.
Beta-testers
We had about 10 users that accepted to be beta testers. They tested the solution before the release to the public to ensure that they are free of bugs, have a good user experience, and meet the requirements and expectations.
This helped identify and fix any issues, improving its quality.
Key results
The project was a success as it resulted in an increase in usage from users. The release of the product was well received, and new developments were made soon after its release. These developments included the addition of payment options through XML and EBICS, in addition to the existing pivot account payment method.
These additions have likely contributed to deploy the product among its target audience.
Paid payments - by week (€)
€135,959,375
Entities with payment enabled
+ 1,890
Active rate
77%
